Shipping Policy

Thank you for choosing Threadz as your go-to online store for printed apparel. We aim to provide a seamless and enjoyable shopping experience, including a straightforward shipping process. Please read our shipping policy below:

  1. Production Time: As our apparel is manufactured on demand, it takes approximately 5-10 business days for production before your order is ready to be shipped. This allows us to ensure the highest quality and attention to detail in every item.
  2. Shipping Time: Once your order has been produced and packaged, the estimated shipping time is approximately 5 business days. Please note that this timeframe may vary depending on your location and any unforeseen circumstances that could impact the shipping process. We do our best to provide accurate estimates and keep you informed of any delays.
  3. Tracking Information: As soon as your order is shipped, we will provide you with a tracking number via email. You can use this tracking number  to monitor the progress of your package and get real-time updates on its location.
  4. Shipping Methods and Carriers: We partner with reputable shipping carriers to ensure reliable and timely delivery of your order. The specific carrier used may depend on your location and the size of your package. We will choose the most suitable carrier to ensure the best service for your order.
  5. Shipping Fees: We offer competitive shipping rates based on the weight and destination of your package. The shipping fee will be calculated and displayed during the checkout process. Occasionally, we may run free shipping promotions, so keep an eye out for any available offers.
  6. Order Consolidation: If you have ordered multiple items, they may be shipped together in one package to minimize shipping costs and reduce environmental impact. In such cases, the estimated shipping time will be based on the item with the longest production time in your order.

    We strive to provide accurate shipping estimates and deliver your order within the specified timeframe. However, please understand that unforeseen circumstances, such as weather conditions or logistical challenges, may cause delays beyond our control. We appreciate your patience and understanding in such situations.

    If you have any questions or need further assistance regarding shipping, please don't hesitate to contact our customer service team at info@threadzart.co.za. We're here to help!

    Thank you for shopping with Threadz. We hope you enjoy your new apparel and have a fantastic experience with us.